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Cookie & Privacy Policy

PRIVACY POLICY

At People’s Captain, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information. 

This privacy policy sets out how People’s Captain Limited collect and process information about you. We gather your information when, among other things, you visit our website, use our applications on mobile phones, apply for a job, access our social media experiences, or when you take part in our other experiences where this Policy is posted. By participating in these, you consent to your information being collected, processed/or and shared in accordance with this Policy.

Below is summarised the key points from our Privacy Policy.

WHAT INFORMATION DO WE COLLECT AND WHY?

We collect and use information when you interact with us, when you use our products and services, and when you visit our websites. This information is used to: Deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. People’s Captain may use your Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.

You may actively give us Information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition, email us or post in our forum. The information that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address and password.

Note also that information you disclose in our forum is accessible by anyone, including third parties not bound by this policy.

COOKIES

When you visit one of our websites or use our forum, we may also automatically collect information through the use of various technologies, including through "cookies", which is explained below.

A cookie is a small data file stored by your web browser on your computer. It allows us to recognise your computer by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on our secured database. We use cookies to keep track of what you have in your basket and to remember you when you return to our site.

Cookies help us provide you with a better user experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies are also used in the functioning of the online store section of our site, by keeping track of information you enter into the site (products chosen, delivery address etc) so that it can be passed onto us to generate your order.

By using our website, you agree that we can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). This may however prevent you from using our online store.

 

WHAT CHOICES DO I HAVE?

You have a choice to remove your personal information by accessing your account and deleting your information even though it might be needed to make a purchase or to take advantage of offers such as your free birthday beer, referral perks or other People’s Captain offerings.

You have full control over how we communicate with you and can change your preferences through our website.

We’ve also made it super simple to select the marketing you receive by accessing your marketing preferences with a link to a personalised preference centre at the bottom of every email.

HOW CAN I ACCESS AND CONTROL MY PERSONAL INFORMATION?

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable UK law. We also take steps to ensure that the personal information we collect is accurate and up to date.

You can see, review and change most of your personal information by signing in to your People’s Captain account. Please, update your personal information immediately if it changes or is inaccurate.

HOW WILL YOU SHARE MY PERSONAL INFORMATION?

We may share your information with our People’s Captain entities and affiliates and the third parties described in our privacy policy. We may also share your information with third parties when it is necessary to involve a third party service provider to facilitate or offer our services such as participating in a trading platform, delivering your orders, booking tickets for events or participating on our forum.

We will never share your personal information with a third party that is not directly related to us delivering on our obligation to you or to let you know about cool People’s Captain things!

How long will you hold my personal information?

We will not hold onto your personal data longer than necessary to fulfil our commitment to you as a customer or a shareholder.  Personal data processed for any purpose will not be kept for longer than is necessary for that purpose.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies and in compliance with GDPR.

QUESTIONS ABOUT THIS POLICY

If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us at info@peoplescaptain.co.uk

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